Privacy Policy

Privacy Policy We, Fantaplay Private Limited, are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and participate in various contests. Using our platform, you consent to the practices described in this Privacy Policy. If you disagree with these terms, please discontinue using our services.

Information We Collect

a. Information You Provide

  • Username
  • Email address
  • Date of Birth
  • State
  • Government ID (e.g., Aadhaar, Driving License, Voter ID)
  • Permanent Account Number (PAN)
  • Financial details (e.g., cardholder name, encrypted card details, banking information for payment).

b. Information Automatically Collected

  • Device information, operating system, network, and location data.
  • Information about apps installed on your device (with your permission).

2. How We Use Your Information

  • To provide, improve, and personalize our services.
  • To process your registration and participation in contests.
  • To facilitate payments securely.
  • To inform you about our offerings, affiliates, and group entities.
  • To enhance user experience and conduct data analytics.

3. Sharing of Information

a. With Affiliates and Partners

We may share your information with affiliates, group entities, and third-party service providers for:
  • Data storage, analytics, and improving services.
  • Marketing, promotional activities, and user engagement.

b. Legal and Security Obligations

We may disclose information:
  • To comply with applicable laws and legal requests.
  • To prevent fraud and ensure platform security.

c. Business Transfers

In case of a merger, acquisition, or sale of business assets, your information may be shared as part of the transaction.

4. Use of Cookies

Cookies are used to:
  • Enhance platform usability.
  • Understand user preferences.
  • Measure platform traffic and engagement.
You can manage cookies through your browser settings.

5. Data Security

We use robust security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Retention of Data

We retain your personal information as long as:
  • It is necessary for the purposes outlined in this policy.
  • Required by applicable laws or for legal claims.

7. User Rights

a. Account and Data Management

You can:
  • Request deletion or temporary suspension of your account.
  • Reactivate your account within six months of deactivation.
  • Request permanent deletion, which will result in losing access and associated data.

b. Data Deletion Process

Upon your request, we:
  • Safely delete your data from servers.
  • Retain anonymized data for legal or business purposes.
For account or data management, visit the Help and Support section.

8. Third-Party Links

Our platform may contain links to external websites governed by their privacy policies. We are not responsible for the practices or content of these sites.

9. Updates to Privacy Policy

We may periodically update this policy. Changes will be notified on this page. Continued use of our platform signifies your acceptance of the revised terms.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact our Help and Support team. Let me know if you want to add, modify, or remove any sections!
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